Before Purchase
Referral & Discount
How to earn and redeem Himi points?
Himi points can be used to enjoy discount points while purchasing Himiway bikes and accessories....
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Can I verbally recommend bikes to my friends to get a discount?
Please allow us to explain the Refer A Friend program to you. After you register...
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Can I stack the two discounts repeatedly?
Sorry that only one coupon can be used on one order, we do not support...
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Will the bike I received be assembled？
The bike will arrive mostly assembled. We will provide the tools and a comprehensive assembly...
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For example, if the charger is out of stock on the website, will I receive a bike without a charger?
Don't worry, our bikes are mass-produced in advance, and a charger will be included with...
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Can I pay more for expedited delivery?
Every parcel will be sent out batch by batch according to the purchasing date. We...
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Will the accessories I purchased to be shipped with the bike?
Due to the different arrival times of the bikes and accessories, the bike and accessories will...
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What size and weight will the package I receive?
Himiway Cruiser/Himiway Cruiser Step-Thru: The carton package size is 63” x13” x 34”. The weight of...
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Why the payment failed?
If you pay by credit card, your payment could be somehow denied at the checkout...
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How can I finance with Paypal Credit?
PayPal Credit gives you the freedom to buy all the bike gear you want today...
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What are the payment methods?
The payment methods we support are Maestro, MasterCard, PayPal, Klarna, Venmo, and Visa cards.
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