Before Purchase

Back to Before Purchase
  • How to earn and redeem Himi points?
  • Can I verbally recommend bikes to my friends to get a discount?
  • Can I stack the two discounts repeatedly?

    • Have more questions?

    Submit a request
    Before Purchase

    Frequently questions about ebike fitting, payments, and other FAQs.
    After Purchase

    Error codes, power issues, adjustments, maintenance tips, and general product support.
    E-bike Information

    General info about batteries, motors, brakes, tire sizes, accessories, and other ebike parts.
    Tools & Instructions

    Download the owner's manual, watch the assembly video, and learn how to operate your Himi.

    Submit a Question

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.