After Purchase

Battery

What is the power of the charger?

The power of the Himiway Cruiser/Himiway Step Thru charger is 2A. The power of the Himiway Escape/Himiway Zebra Step...

Components & Accessories

I can't turn on my headlight or taillight

Please reconnect the light cable and check if the pins are damaged or bent. If...

$600 Off

Himiway D5 Pro / Premium Al...

$2,999.00

$2,999.00 ~~$3,599.00~~

Components & Accessories

My Headlight/taillight always keep on

Please reconnect the light cable, if it still doesn’t work, it is mainly caused by...

Components & Accessories

The meter keeps showing full power

If the display keeps showing five bars, please press “+” and “-” and the power...

Components & Accessories

The crank slips and the pedal fall

Whether the pedals are installed correctly according to the left and right directions, provide pictures...

Components & Accessories

The battery cannot be charged

Check whether the indicator light of the charger is displayed normally, test whether the output...

Codes Setting

Change PAS from 1 to 0

Press “+” and “-“ at the same time. The display will show up as “tc-n”. Press...

Codes Setting

Unlock the Limit of the Speed

Press “+”, “-” and “i” at the same time for 2 seconds. Then the display will...

Codes Setting

Restore Default Settings

dEF stands for restoring the default parameters. Press the "-" and "i" buttons for 2...

Codes Setting

Deal with Error Codes

1. error code 22: Throttle Fault Reconnect the wire of the throttle. Find the throttle wire...

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After Purchase

What is the power of the charger?

I can't turn on my headlight or taillight

Himiway D5 Pro / Premium Al...

My Headlight/taillight always keep on

The meter keeps showing full power

The crank slips and the pedal fall

The battery cannot be charged

Change PAS from 1 to 0

Unlock the Limit of the Speed

Restore Default Settings

Deal with Error Codes

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Ebike Hitch Rack

Cargo/Hunting Trailer